Shipping policy
Shipping Policy – Zoppio.in
At Zoppio.in, we are committed to delivering your orders in a smooth, reliable, and timely manner. Please review our shipping policy below to understand how your order is processed and delivered.
1. Order Processing Time
All orders are processed and dispatched within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working business day.
For personalized products, we ensure faster handling, and these are typically dispatched within 1–2 business days.
2. Shipping & Delivery Time
Once dispatched, orders are delivered within 2–7 business days, depending on your location.
While we aim for timely delivery, delays may occasionally occur due to unforeseen circumstances such as weather conditions, logistical issues, or regional restrictions.
3. Shipping Charges
We offer free shipping on all prepaid orders across India.
Cash on Delivery (COD) is available for your convenience.
4. Cash on Delivery (COD)
COD is available on eligible orders across PAN India.
We recommend prepaid orders for a faster and smoother delivery experience.
5. RTO (Return to Origin) Policy
If an order is returned to us due to reasons such as:
-
Customer unavailable at the time of delivery
-
Incorrect or incomplete address
-
Refusal to accept the order
It will be marked as RTO (Return to Origin).
For reshipping such orders, a ₹100 fee will be applicable. This amount covers the additional shipping cost charged by the courier partner.
We strongly advise customers to ensure:
-
Accurate address and contact details
-
Availability at the time of delivery
This helps avoid unnecessary delays or additional charges.
6. Shipping Coverage
We currently deliver across PAN India, ensuring your gifts reach you no matter where you are.
If you have any questions regarding your order or shipping, feel free to contact our support team. We’re here to help you.
— Team Zoppio.in
